Longenia

Cookie Policy

Important notice: Longenia is strictly informational and educational. Nothing here is a diagnosis, prescription, or medical treatment, and nothing replaces a consultation with a physician or other qualified health professional.

1. What this policy covers

This Policy explains how Longenia uses cookies and similar technologies to run the platform, improve your experience, protect the service, and understand how the app is used. It's part of Longenia's legal framework, alongside the Terms of Service, Privacy Policy, and AI Transparency Policy.

2. What cookies are

Cookies are small text files stored in your browser or device while you browse, letting us recognize sessions, remember preferences, enable features, and keep the platform secure. We may also use similar technologies like Local Storage, Session Storage, IndexedDB, authentication tokens, and cryptographic identifiers.

3. Cookie categories

  • Essential (always on): required for the platform to work — authentication, session management, security, CSRF protection, keeping you logged in. Certain features won't work without them, and they can't be turned off while you use the service.
  • Functional: remember your preferences — language, visual theme, navigation preferences, accessibility settings.
  • Analytics: when used, only to understand how the platform performs (pages visited, time spent, performance, errors, most-used features), aggregated or pseudonymized whenever possible.
  • Security: detect suspicious behavior, prevent fraud, throttle login attempts, and mitigate automated attacks.

4. Third-party cookies and consent

Some integrated services may set their own cookies, subject to their respective privacy policies; we try to pick providers with compatible data-protection standards.

Where required by law, you can choose which optional cookie categories to allow. Strictly necessary cookies may be used regardless of consent, as permitted by applicable law. You can change or withdraw your consent at any time via your browser or the platform's settings.

5. Managing, retention and security

You can accept or reject optional cookies, change preferences, and delete stored cookies through your browser; disabling certain cookies may limit some features. Session cookies are deleted when you close your browser; persistent cookies remain as long as needed for the features they support. Where applicable, we use security attributes like Secure, HttpOnly, SameSite, and automatic expiration.

6. Changes and contact

This Policy may be updated to reflect legal, technological, or infrastructure changes — the current version is always available on this page. Questions can go to suporte@longenia.com.br. The official language is Portuguese (Brazil); this English version is a courtesy translation, and in case of conflict the Portuguese version prevails. Read it at /pt/legal/cookies.

Version 1.5

Last updated: 2026-08-31

Questions about this document? Reach us at suporte@longenia.com.br.